Returns & Refunds Policy

We want you to glow with confidence, but if you are not 100% satisfied with your purchase, you can return your items within 30 days of receipt. Please ensure products are unused and in their original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Products

  Securely pack your unused items in their original ICONIC London packaging to ensure they arrive back to us safely.

• 3.
  Label and Post

  Download and print your pre-paid shipping label, attach it to your parcel, and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to your original payment method within 5-10 business days.